Zilla Answer for Property management
AI answering service for property managers
Residents call about leaks, lockouts and rent at all hours. Zilla Answer answers, flags maintenance emergencies, and takes the unit number and details.
How it works
- 1Zilla answersEvery call to your resident line gets a friendly greeting, for example: "Thanks for calling Sample Property Management, this is Zilla, an AI assistant."
- 2Zilla routesUrgent calls go to the person you pick. Everything else becomes a clear message.
- 3You get a recapWho called, what they needed, what Zilla did and who it went to.
Common calls for property managers
- “My sink is flooding”
- “How do I pay rent?”
Zilla Answer handles these the same way every time, day or night, and tells the caller it is an AI assistant.
A sample call recap
Sample data · Resident line
Caller: Unit 4B
Summary: Kitchen sink leaking under the cabinet.
Sent to: Maintenance
Pricing
Zilla Answer is a prepaid monthly plan: 100 calls for $99/mo, 300 for $249/mo, or 1,000 for $699/mo. Monthly calls reset each month, and extra packs you add carry over until used. Zilla Translate is $99 setup + $99/month and includes a monthly minute allowance.
Questions
How does an AI answering service work for property managers?
Zilla Answer picks up your resident line, says it is an AI assistant on a recorded line, finds out what the caller needs, and sends the call or a message to the right person. After the call you get a recap.
What does Zilla Answer cost?
A prepaid monthly plan: 100 calls for $99/mo, 300 calls for $249/mo, or 1,000 calls for $699/mo. Monthly calls reset each month. Extra packs you add carry over until used.
Can callers reach a real person?
Yes. Urgent calls go to whoever you pick (for example your maintenance), and if nobody picks up, Zilla takes a message.
Does it book appointments or send texts?
Not yet. Booking appointments and sending texts are coming later. Today Zilla Answer answers calls, routes urgent ones and sends you a recap.
Can it help with Spanish-speaking callers?
Yes, with Zilla Translate, which works in many languages. The demo shows Spanish and English.