Zilla Answer for Insurance agency
AI answering service for insurance agencies
Claims and quote requests both come in by phone. Zilla Answer answers, asks whether it is a claim or a quote, and gets the caller to an agent.
How it works
- 1Zilla answersEvery call to your agency line gets a friendly greeting, for example: "Thanks for calling Sample Insurance Agency, this is Zilla, an AI assistant."
- 2Zilla routesUrgent calls go to the person you pick. Everything else becomes a clear message.
- 3You get a recapWho called, what they needed, what Zilla did and who it went to.
Common calls for insurance agencies
- “I need to file a claim”
- “Get an auto quote”
Zilla Answer handles these the same way every time, day or night, and tells the caller it is an AI assistant.
A sample call recap
Sample data · Agency line
Caller: Beth C.
Summary: Wants to file a claim for hail damage to her car.
Sent to: Agent
Pricing
Zilla Answer is a prepaid monthly plan: 100 calls for $99/mo, 300 for $249/mo, or 1,000 for $699/mo. Monthly calls reset each month, and extra packs you add carry over until used. Zilla Translate is $99 setup + $99/month and includes a monthly minute allowance.
Questions
How does an AI answering service work for insurance agencies?
Zilla Answer picks up your agency line, says it is an AI assistant on a recorded line, finds out what the caller needs, and sends the call or a message to the right person. After the call you get a recap.
What does Zilla Answer cost?
A prepaid monthly plan: 100 calls for $99/mo, 300 calls for $249/mo, or 1,000 calls for $699/mo. Monthly calls reset each month. Extra packs you add carry over until used.
Can callers reach a real person?
Yes. Urgent calls go to whoever you pick (for example your agent), and if nobody picks up, Zilla takes a message.
Does it book appointments or send texts?
Not yet. Booking appointments and sending texts are coming later. Today Zilla Answer answers calls, routes urgent ones and sends you a recap.
Can it help with Spanish-speaking callers?
Yes, with Zilla Translate, which works in many languages. The demo shows Spanish and English.