Zilla Answer for Auto repair / body shop
AI answering service for auto repair and body shops
Customers call to ask whether their car is ready while your service writer is under a hood. Zilla Answer answers, handles the common questions, and takes messages for the rest.
How it works
- 1Zilla answersEvery call to your service desk line gets a friendly greeting, for example: "Thanks for calling Sample Auto, this is Zilla, an AI assistant."
- 2Zilla routesUrgent calls go to the person you pick. Everything else becomes a clear message.
- 3You get a recapWho called, what they needed, what Zilla did and who it went to.
Common calls for auto repair and body shops
- “Is my car ready?”
- “I need an oil change”
Zilla Answer handles these the same way every time, day or night, and tells the caller it is an AI assistant.
A sample call recap
Sample data · Service desk line
Caller: Kevin B.
Summary: Asked if the Camry is ready.
Sent to: Service writer
Pricing
Zilla Answer is a prepaid monthly plan: 100 calls for $99/mo, 300 for $249/mo, or 1,000 for $699/mo. Monthly calls reset each month, and extra packs you add carry over until used. Zilla Translate is $99 setup + $99/month and includes a monthly minute allowance.
Questions
How does an AI answering service work for auto repair and body shops?
Zilla Answer picks up your service desk line, says it is an AI assistant on a recorded line, finds out what the caller needs, and sends the call or a message to the right person. After the call you get a recap.
What does Zilla Answer cost?
A prepaid monthly plan: 100 calls for $99/mo, 300 calls for $249/mo, or 1,000 calls for $699/mo. Monthly calls reset each month. Extra packs you add carry over until used.
Can callers reach a real person?
Yes. Urgent calls go to whoever you pick (for example your service writer), and if nobody picks up, Zilla takes a message.
Does it book appointments or send texts?
Not yet. Booking appointments and sending texts are coming later. Today Zilla Answer answers calls, routes urgent ones and sends you a recap.
Can it help with Spanish-speaking callers?
Yes, with Zilla Translate, which works in many languages. The demo shows Spanish and English.